As performance improvement gains a higher profile within executive offices as a strategic element in the success of an organization, it becomes increasingly important to know how to communicate with executives and business leaders. Gary DePaul has put together a great guide titled Five Behaviors Needed When Communicating With Executives over at ISPI’s PerformanceXpress.

The “persuade with data” behavior stuck in my mind immediately, especially where Gary writes:

Here is what to avoid doing: Persuade with your credentials. Having a PhD, CPT, or PMP might get you noticed, but executives want evidence rather than trusting in your expertise.

Gary’s article is a quick read and has some valuable communication tips.

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